Candle Care & FAQ's

Every Candle deserves a little love.

🕯️ Candle Me With Care

Our candles are hand-poured with intention — treat them with care so you can enjoy their full glow.

Before You Burn

  • Trim your wick to 1/8" before each burn to prevent smoke, flickering, and uneven flames.

  • Your first burn should last 2–3 hours to achieve a full melt pool (wax melted edge to edge). This prevents tunneling and helps your candle burn evenly every time.

  • Always allow the wax to reach the edge before extinguishing; candles have a memory and will only burn where they first melted.

Safety First

  • Never leave a burning candle unattended.

  • Keep away from children, pets, and flammable objects.

  • Place on a stable, heat-resistant surface away from drafts.

  • Stop burning when ½ inch of wax remains.

  • Never use water to extinguish a candle.

 

 

 

Are your candles vegan?

Yes! Every product is made with vegan-friendly wax and fragrance oils  no animal-derived ingredients, ever.

When will my order ship?

Orders are processed in the order they’re received. Because everything is hand-poured and made with care, please allow up to 48 hours for processing before shipping.

Do I really need to trim my wick?

Yes always! Trim your wick to 1/8" before each burn to prevent smoking and black residue on your jar.

What is candle tunneling?

What is candle tunneling?
Candle tunneling happens when a candle burns down the center, leaving hard wax around the sides. Prevent this by burning your candle for 2–4 hours at a time and keeping your wick trimmed to 1/8".

 

How do I fix tunneling or a mushroomed wick?

  • Use a spoon to scoop out built-up wax from the edges.

  • Gently warm the surface with a hair dryer until even.

  • Let cool, trim your wick, and relight.

Can I reuse my vessel?

Yes! Once your candle is finished, simply warm the leftover wax ( double boiler method or a blow dryer ), wipe it clean, and wash with mild soap. Your vessel is perfect for makeup brushes, cotton rounds, pens, or anything small you want to organize.

Need more help?

If you still have questions, our customer support team is here to assist you. Contact us via email or phone for prompt and helpful assistance.